Building San Mateo PD's Data-Driven DFR Program

Building a Drone as First Responder (DFR) program requires more than just technology—it demands data-driven decision-making to ensure maximum impact. How many drone docks does your agency need? Where should they be placed for optimal coverage? How can you justify the investment?

In this session, we will break down the analytical approach used to help agencies answer these critical questions. Learn how an agency’s real-world historical call for service data, heat mapping, and operational modeling can inform strategic deployment, improve response times, and strengthen your case for funding.

Noreen Charlton, a seasoned crime scene investigator and 3D documentation expert who has contributed to some of the nation’s most high-profile cases, and Lieutenant Anthony Riccardi of the San Mateo Police Department, who leads SMPD’s drone program and Real Time Information Center, will offer firsthand insights into how thoughtful planning and data can shape effective, community-specific DFR programs.

Whether launching a new initiative or scaling an existing one, this session will provide the tools and perspectives needed to build a compelling DFR business plan tailored to your community’s needs.